A recent study conducted by Descartes Systems Group sheds light on the strategies employed by supply chain and logistics operations to address workforce shortages. Findings indicate that 54% of industry leaders prioritize automation to enhance productivity, particularly focusing on automating repetitive tasks. Delivery route optimization and real-time shipment tracking emerge as top technology choices to drive efficiency.

In addition to technological investments, companies are adapting recruitment and retention strategies to tackle workforce challenges. The study highlights alterations in hiring practices for both laborers and knowledge workers, with flexible working hours and technology adoption as key attractors. Meanwhile, on-the-job training and competitive compensation are vital for retaining talent.

Chris Jones, EVP, Industry at Descartes, emphasizes the need for continued investment and evolution in workforce strategies. The study reveals varying approaches based on financial performance, growth, and the perceived importance of supply chain operations.

Surveying 1,000 decision-makers across manufacturing, distribution, retail, carriers, and logistics services sectors, Descartes and SAPIO Research aim to understand the industry’s response to workforce challenges. The report offers insights into productivity enhancement, employee retention, and alternate labor sourcing.

For a comprehensive overview of the study’s findings and the impact of workforce shortages on supply chain and logistics operations, readers can explore Descartes’ full report.