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  July 15th, 2024 | Written by

RXO and Shiplify Partner to Enhance Transparency and Efficiency for LTL Shippers

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Shiplify, a leading accessorial revenue identifier for carriers, shippers, and third-party logistics (3PL) providers, has announced a strategic partnership with RXO, a top provider of asset-light transportation solutions. This partnership integrates Shiplify’s data with RXO’s proprietary RXO Connect™ platform, offering less-than-truckload (LTL) customers enhanced visibility into accessorial charges before delivery, thereby improving billing transparency.

Read also: Benefits of LTL Freight Shipping

Leveraging Shiplify’s AI-driven data capture, which has processed millions of shipments from leading LTL carriers, RXO customers can now access accurate location data for efficient planning and execution of address-specified deliveries. Shiplify seamlessly integrates with RXO Connect, RXO’s proprietary platform that allows shippers and carriers to book, track, and manage shipments.

“Shiplify not only aids in revenue retention by identifying key accessorial captures but also provides RXO customers with clearer, more actionable data,” said North Winship, President of Shiplify. “This level of transparency ensures a better overall experience, fostering trust and satisfaction between RXO and their customers while enhancing operational efficiency.”

Shiplify’s location knowledge base provides precise attributes for various freight delivery scenarios. For limited-access locations, the platform helps avoid unexpected challenges and fees by determining the necessary additional equipment and services for successful deliveries. Residential locations benefit from accurate address recognition, ensuring seamless home deliveries. RXO can ensure drivers arrive with the required equipment to complete deliveries efficiently. Dock access identification optimizes shipping processes by identifying locations with or without docks, streamlining deliveries, and reducing handling time.

Additionally, Shiplify enhances delivery insights by determining forklift accessibility at delivery locations, ensuring smooth unloading and efficient operations. For complex delivery scenarios, it identifies multi-tenant locations, facilitating proper coordination with multiple occupants.

“RXO is committed to providing our customers with a superior experience when shipping LTL freight,” said Lou Amo, President of RXO’s truck brokerage business. “Our partnership with Shiplify enables RXO customers to have clean and advanced delivery data, reducing surprises during the billing process.”

RXO has been at the forefront of AI and machine learning use for over a decade, building proprietary algorithms for pricing, customer service, and real-time data analysis. By integrating Shiplify’s sophisticated AI-driven data capture, RXO further enhances the precision and responsiveness of its logistics operations.

The integration also includes a robust feedback loop mechanism. If incorrect data is provided, users can log the issue with Shiplify, and necessary changes are made within 24 hours to ensure accuracy for future shipments.